Contact

How to Reach Us

The best way to contact us is by email: contact@clearpick.io.

We do not have a phone line or a live chat. Email lets us give your message the full attention it deserves and maintain a clear, searchable record of every exchange. We find that a well-written email almost always leads to a faster, more useful response than any other channel.

Please include a clear subject line describing your inquiry type — "Factual correction: [page name]", "Press inquiry: [publication]", or "Vendor correction: [software name]". This helps us route your message to the right person on the team without delay.

What You Can Contact Us About

We welcome messages from several types of correspondents. Here is what each category of inquiry should include to help us respond quickly.

Factual corrections

If you spot an error in a comparison — a wrong price, an outdated feature description, or an incorrect rating — please let us know. Include the following in your email:

• The URL of the page containing the error
• The exact sentence or figure you believe is inaccurate
• A verifiable source (vendor pricing page, official documentation, or a press release)

We review every correction request. When an error is confirmed by an authoritative source, we update the page within a few business days and note the change at the bottom of the article. We do not delete corrections — we publish them transparently. Our goal is accuracy, not the appearance of accuracy.

Editorial feedback and topic suggestions

You found a topic we have not covered yet, or a comparison you think we should revisit. Suggestions from readers who work daily with the tools we review carry significant weight in our editorial planning. Tell us what you are trying to solve, which tools you have already evaluated, and why you think a gap exists. Concrete use cases are far more actionable than generic requests.

Press and media inquiries

If you are a journalist writing about the B2B SaaS market and need data, context, or a quote from the Clearpick team, reach out with the following details:

• Your name and publication
• The angle and scope of your piece
• Your deadline

We are generally available for comment on SaaS market trends, software buying behavior, and the economics of independent review sites. We do not comment on individual vendors' business strategies or unverified market rumors.

General questions

Anything else — questions about how the site works, our revenue model and editorial independence, or our evaluation criteria and scoring methodology — is welcome. If your question is likely to be shared by other readers, we may incorporate the answer into our documentation rather than replying individually.

For Vendors and Partners

Software vendors and publishers sometimes contact us about their tools. Here is a clear statement of what we can and cannot do, so you can decide whether it is worth reaching out.

We can correct factual errors. If your product is listed with an incorrect price, an outdated feature set, or an inaccurate company description, email us with the specific claim and a verifiable source. We review these requests and apply corrections when they are justified. Corrections are applied to the content — they do not change a tool's position in our rankings unless the corrected data affects the underlying score.

We cannot modify rankings for commercial reasons. We do not accept payment to improve a ranking, remove a critical assessment, or add a tool to a comparison outside our normal editorial process. Our rankings reflect our independent evaluation criteria — they are not for sale. See our legal notice for more detail on our editorial policy and the separation between our commercial and editorial operations.

We receive a significant volume of outreach from vendors. Messages that request to "boost visibility", "improve the article tone", or "discuss a sponsored placement" will not receive a response. We maintain this policy to protect the editorial independence that makes our recommendations worth reading.

Response Time

We aim to reply to all messages within 72 hours on business days (Monday to Friday, excluding public holidays in the United States). During periods of high volume, the wait may extend to five business days. Complex correction requests involving multiple sources may take longer if we need to verify the information before responding.

We do not reply to spam, unsolicited SEO outreach, or requests that conflict with our editorial independence. If you do not receive a reply within five business days for a legitimate inquiry, a single follow-up is welcome.

Our editorial policy is aligned with FTC disclosure guidelines and follows best practices for independent review sites as outlined by Google's helpful content guidelines. Thank you for reaching out — the quality of our content depends on accurate information, and that accuracy depends partly on readers and vendors holding us accountable.